HYS Enterprise Internship — Technical Support Engineer (подія в архіві)

We are looking for an Intern Technical Support Engineer to join our dynamic team! This is a fantastic opportunity to start your career in tech support, gain hands-on experience, and work in a collaborative, supportive environment. Successful interns will have the opportunity to continue with our team for at least one year.

For this internship, you need to have:

— Basic understanding of IT systems and software troubleshooting;
— Familiarity with Windows administration concepts;
— Understanding of basic networking concepts (TCP/IP, firewalls) is an advantage;
— Willingness to learn and develop problem-solving skills;
— Upper-Intermediate English level (both written and verbal communication).

Preferred to have:

— Knowledge of Active Directory fundamentals;
— Detail orientation;
— Excellent problem-solving skills.

In this position you will be:

— Assist in basic troubleshooting and issue investigation;
— Help monitor system logs and error messages;
— Support software installation and updates;
— Work with engineers to resolve complex issues;
— Document and track support requests;
— Communicate with the team and follow instructions.

Our selection process includes:

— HR interview;
— Tech interview;
— Final interview with the founders of the company.

We offer:

— Internship schedule: Monday to Friday, 10.00–19.00;
— Office-based/remote work;
— No time trackers or other bureaucratic measures;
— Practical experience on internal projects;
— Networking with experienced professionals willing to share their knowledge and experience;
— Opportunity to obtain a contract with HYS Enterprise as a Junior specialist;
— Gifts for birthdays and professional holidays;
— Participation in internal and external events.

Attention! To be considered for the internship, please complete the application form.

💡 Усі статті, обговорення, новини для початківців — в одному місці. Приєднуйтесь до Junior спільноти!