Have you ever had a situation, when you find out that there were documents, that influenced the whole UX, but you weren’t provided with them?
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Have you ever had a situation, when you find out that there were documents, that influenced the whole ux, but you weren’t provided with them when the project started?
I have collected a set of questions, I regularly ask my clients before starting ux activities.
These questions are related to the project type, required activities, teams & roles distribution.
It turned out that creating the checklist of the questions related to the documentation provided by a customer was very valuable.
It allows the customer to better understand the scope of ux activities and ux/ui deliverables.
Without knowing this information you risk to face the need in significant changes on late stages of your project when the cost of a change is high.
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