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We are reaching out because we are required to make sure you’ve filled out a new W-8BEN or W8BEN-E form and included your tax identification number and current tax residence.

The U.S. Internal Revenue Service (IRS) requires us to collect this information from all freelancers outside the U.S. It’s important to complete the form by Dec. 31, 2022, otherwise we will have to begin withholding U.S. income taxes from your earnings on Upwork.

Frequently asked questions:

What are W-8BEN or W8BEN-E forms?
These forms are required by the IRS and are used to determine whether you live in the U.S. and what taxes, if any, we need to collect from your earnings on Upwork.

Why is it important to fill in these forms?
Without these forms as proof that you are a non-U.S. person, we’ll be required to withhold 30% of your future earnings on Upwork and send them to the IRS. As long as a new W-8BEN/W-8BEN-E form is filled out completely, we are not required to withhold at this rate.

What happens if I don’t fill in these forms?
We will be required to comply with IRS regulations and withhold income tax from your future earnings if a new W-8BEN or W-8BEN-E is not completed by Dec. 31, 2022. Any tax withheld this way will be sent to the IRS. We will not be able to provide refunds on tax withholdings submitted to the IRS, even if the forms are later completed.

Please fill in the required forms as soon as possible in order to avoid these tax withholdings. Learn more here.

Thank you!

The Upwork Team

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