В мене не вийшло зробити перенос аккаунту. Так треба створити новий аккаунт на іншу пошту, але при створенні ордеру має з’явитися Check box “I already have my Starlink” Але його для Residential немає. На що саппорт відповів:
Thank you for contacting Starlink Support regarding the transfer of service tool. The reason for this is that there is no capacity in the service area of the new user’s address. You will have to switch your Starlink to RV. Then, the new user has to go to the RV page and the box will appear. Also, since the RV subscription is more expensive, let the new user know that once the transfer is complete, they are entitled to one-month service credit, which they have to claim through a support ticket. Please feel free to contact us for any further clarification.
При створенні ордеру на RV Check box “I already have my Starlink” справді є. Але цим шляхом поки не пішов.
В мене не вийшло зробити перенос аккаунту.
Так треба створити новий аккаунт на іншу пошту, але при створенні ордеру має з’явитися Check box “I already have my Starlink” Але його для Residential немає.
На що саппорт відповів:
Thank you for contacting Starlink Support regarding the transfer of service tool. The reason for this is that there is no capacity in the service area of the new user’s address. You will have to switch your Starlink to RV. Then, the new user has to go to the RV page and the box will appear. Also, since the RV subscription is more expensive, let the new user know that once the transfer is complete, they are entitled to one-month service credit, which they have to claim through a support ticket. Please feel free to contact us for any further clarification.
При створенні ордеру на RV Check box “I already have my Starlink” справді є.
Але цим шляхом поки не пішов.